Frequently Asked Questions

Everything you need to know about finding your signature scent.

Are your fragrances 100% authentic?

Yes, all products sold on The Parfums are 100% authentic originals from the official designers and brands. We do not sell knock-offs or imitations.

How should I store my perfume to ensure it lasts?

To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and humidity. Avoid keeping them in bathrooms where temperature fluctuations occur.

What is your return policy for opened fragrances?

Due to hygiene and safety standards, we can only accept returns on unopened and sealed packaging within 30 days of purchase. We recommend trying a sample size before committing to a full bottle.

How long will the scent typically last after application?

Longevity depends on the concentration. Eau de Parfum (EDP) typically lasts 6-8 hours, while Eau de Toilette (EDT) lasts 4-6 hours. Skin chemistry and hydration also play a significant role.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Please note that because perfume is classified as a flammable liquid, shipping times may vary due to specialized ground or air transport requirements.

How can I track my order?

Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.